Privacy Policy
This privacy policy together with our terms of use sets out how Phineas uses and protects any personal information that we collect from you or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We have reviewed our data collection and retention policy in line with the General Data Protection Regulation (GDPR).
This page provides an overview, if you would like more details, the data controller is Phineas Group (UK) Ltd –
Unit 7.17
The Deco Building
The Paintworks
Bath Road
Bristol
BS4 3EH.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that such information will only be used in accordance with this privacy policy.
Information we may collect from you
We collect and process the following data about you:
Details of transactions you carry out through our site and of the fulfilment of your
Information that you provide by filling in forms on our site phineasgroup.com (our site). This includes subscribing to our service, posting material or requesting further information or services. We may also have collected your details when we met you at an event.
When you submit your data to us, either through the website, by email or in person, this is collected by our CRM and is used by us in a variety of ways, specifically:
Providing information about products and services
Providing and personalising our services
Dealing with your enquiries, requests and orders
Administering membership of our newsletter distribution list
In all cases our aim is that it is clear what you are opting into and you will have given your consent for us to use your data.
If you have downloaded a content offer then we collect your name and email address and use this to send out news and information from Phineas Group if you have consented to receive further information. You can unsubscribe at any time, either by using the unsubscribe feature in emails or by emailing us at sales@phineasgroup.com.
What we do with the information
We require this information to understand your needs and provide you with better service.
Internal record keeping
Improve our products and services
We may periodically send promotional emails about our products and services which we think you may find interesting, where you have consented to be contacted for such purposes
Improve or customise the website according to your interests.
If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will only contact you by electronic means if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (e.g. the order form/registration form).
Where we store the information
We use Squarespace to host our website and manage our communications, including the collection of contact information and marketing preferences via online forms. Additionally, we use HubSpot as our Customer Relationship Management (CRM) platform to help us manage our interactions with you and deliver relevant email.
More about the Hubspot commitment to data protection.
Disclosure of your information
We will not sell your personal information to any unrelated third party.
We may disclose your personal information to any member of our group as defined in the Companies Act 2006.
We may also disclose your personal information to third parties:
If Phineas Group (UK) Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce our terms of use or our terms and conditions of supply and other agreements;
To protect the rights, property or safety of Phineas Group (UK) Ltd, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to request a copy of the information we hold about you free of charge.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access and disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system, and browser type.
We use this information in the following ways:
Google Analytics & Squarespace: We use these tools to understand how you found our website and which pages are most useful. This helps us improve our site experience. While this data shows us trends and patterns, it does not identify you as a specific individual.
Lead Forensics: For our business-to-business (B2B) marketing, we use Lead Forensics to identify the organizations visiting our site. It matches your IP address against a global database of business IP addresses. This tool provides us with the business identity and contact information of the organization, but it does not identify specific private individuals visiting our site.
HubSpot: We use HubSpot to manage our communications with you. If you provide your details via a form, HubSpot uses cookies to link your past website activity to your contact record, allowing us to provide more relevant information to you.
Your rights and control
You can find more information about how these providers handle your data on the Google Analytics, Squarespace, Hubspot, and Lead Forensics support pages.
If you would like to be removed from being tracked by our Analytics or Lead Forensics, please email sales@phineasgroup.com with your IP address and we will block it.
Note: Most web browsers allow you to control or delete cookies through their settings. You can visit www.allaboutcookies.org to learn more. Declining cookies may prevent you from taking full advantage of some website features.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we do not accept any responsibility or liability for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statements and privacy policies applicable to the website in question.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@phineasgroup.com
You have the right to request access to and be provided with a copy of the personal data processed about you together with certain information about the processing of such personal data to check that are processing it lawfully
Data Retention and Deletion
Personal data is processed and stored for as long as required by the purpose they have been collected for ie to fulfil obligations to a contract or administer one-off and regular orders or answer any business related enquiries. Personal data collected for the purposes of Phineas Group’s legitimate interests shall be retained as long as needed to fulfil such purposes.
If you would like to see or remove your personal data from our database, please contact us at sales@phineasgroup.com
Changes to our privacy policy
Any changes we may made to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
Phineas Group (UK) Ltd
Unit 7.17
The Deco Building
The Paintworks
Bath Road
Bristol
BS4 3EH